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Customer Success Stories

We love problem-solving and we love success stories. Today, we work with all kinds of companies in all kinds of industries. But for each we're dedicated to finding unique ways to optimize their supply chain. This page is dedicated to a few of those success stories.

Why UPS?

Why work with UPS, because we succeed when you succeed. We want to be your trusted advisor to educate and guide you to make the best decisions for your business.

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Grover

Utilizing Forward and Reverse Logistics services from UPS allowed this electronic device rental company to process its goods 225% faster, decrease pick errors by 75% and scale globally.

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K12

With UPS's help managing warehousing, kitting, distribution, returns and redeployment, this K-12 course materials provider advanced to the head of the supply chain class.

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Sealed Air

Consolidating 19 warehouses to one centralized distribution center helped this floor-cleaning machine company polish up its post-sales parts and service support.

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Japan Airlines

When Japan Airlines faced an AOG situation on a holiday weekend and needed to get a grounded 787 flying again fast, UPS did the heavy lifting.

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Brightstar

When a mobile device insurance and replacements company wanted to speed up its return-repair-resend operation, we answered the call.

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Overstock.com

How a completely overhauled returns process helped Overstock.com keep thousands of happy customers coming back for more.

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